CreditPug - FAQs

What is the size of the advance you give?

Not everyone who applies for an advance will be approved. Those who do qualify will be eligible for advances between $25-$100 with the majority qualifying for amounts between $40-$70 on their first advance.

How do I qualify for a cash advance, and what documents are required?

To qualify for a cash advance from CreditPug you'll need to be a Canadian resident, over 18 years old, have a valid chequing account with 3 months of history, proof of income of at least $1,500 per month and at least $100 in your chequing account at the time of application.

The documents you'll need to provide are:

Valid government issued photo ID
Proof of income (e.g. paystubs)
Bank statements from the last 3 months
Proof of address (e.g. utility bill or phone bill)

How much does CreditPug cost?

CreditPug offers interest free cash advances to help you avoid overdraft fees. You're able to leave a tip if you like the service and there's an option to cover the cost of the e-transfer fee that the banks charge us to send you your cash advance. Both are optional but they help us cover our costs and keep the product interest free.

Do I have to leave a tip?

No, tips are completely optional. However, like a server, we rely on tips to keep our service interest free. Without your generosity of leaving a tip, we would need to charge interest on our products. If you enjoy our service, leaving a tip is greatly appreciated.

Why did I receive an e-transfer request?

To repay your cash advance, we will send you an e-transer request for the amount of the cash advance in addition to the tip amount (only if you decided to leave us one) and the e-transfer fee (only if you opted to cover the fee.)

How quickly will I receive my funds once I'm approved?

CreditPug generally issues the cash advances within 1 business day of approval. In some cases it may take up to 3 business days to receive your cash advance via e-transfer depending on the time of day you apply and your bank's processing speed.

Need more info?

* There is a minimum period of 1 day set for the repayment of the loan. Extensions on the repayment period can be availed by contacting our support team. Please note, the maximum permissible period for repayment is 65 days from the date the loan is issued.

** The APR on the amount drawn from CreditPug is 0%. APR refers to the annual rate, generally inclusive of interest rate plus fees and other costs for a year. However, we do not mandate any fees or interest charges, making our maximum APR 0%.
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*** To illustrate an example, if you were to receive a line of credit of $100 for a term of 30 days, under our terms, you would be obligated to repay exactly $100 if standard delivery was selected. There would be no additional fees or interest charged on this amount. In this example, on a $100 loan for 30 days, the interest rate is 0%, the total cost of borrowing is $0, with a total payback of $100, and an APR of 0%.

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